Privacy Policy

Last updated: July 30, 2026

Introduction

Protection of Privacy

This privacy policy describes how Revitepro uses and protects any information that you give us. We are committed to ensuring that your privacy is protected. If you provide us with personal information through Revitepro, you can be assured that it will only be used in accordance with this privacy statement.

Implementation of the Privacy Policy

The Privacy Policy applies to all natural persons from whom or for the benefit of whom we receive information for our own purposes (i.e. where we are a controller). It does not apply to personal information of our employees or job applicants (except to the extent employees or job applicants are users).

Website that is not directed to minors

Our platform is not directed to minors. If the personal data of a person under the age of 18 is processed without the explicit consent of their parents or legal guardian, we reserve the right to delete the data obtained.

Data Controller

The Personal Data controller is «Wacky Donkey General Partnership (G.P.)», based in Thessaloniki and specifically in 26th Oktovriou Street, number 52, Postcode 54627, Greece and is legally represented, VAT ID 801217643, email: [email protected] and is active in web design.

Personal Data

Concept

The term "personal data" means any information related to an identified or identifiable natural person. The identifiable natural person is a person whose identity can be identified directly or indirectly, in particular by reference to an identifier such as name, address, location data, or an online identity identifier such as an Internet Protocol (IP) address.

Personal information does not include any information that, by itself, cannot recognize you as a particular person or entity (e.g. anonymized information) or data collected for statistical purposes.

Processing

The personal data you may enter anywhere on our platform are subject to processing and are stored in a file under the responsibility of the controller mentioned above, only for reasons relating to:

1. the development, execution, implementation and dissemination of the Revitepro platform,
2. your account management and processing of your requests, or the fulfillment of obligations arising out of any agreements entered into between you and us,
3. the provision, with your consent, of information regarding the Revitepro platform. Such a provision of information includes email messages and
4. in general, the improvement of the services we provide. Your personal data are not allowed to be used by any third party, except as provided by the law and this Policy,
5. the protection of our legitimate interests,
6. the compliance with applicable law (e.g. tax law).

We collect and process information that is considered purely personal data, as well as other information that is not considered as such. Information that cannot identify you as a specific person can be used without restrictions. Our platform does not collect or process sensitive personal data, namely, data related to a user's health, sex life, sexual orientation, genetic or biometric data, or data revealing one's racial or ethnic origin, political opinions, religious or philosophical beliefs or membership in a trade union.

When you create an account and sign up on our platform, we collect the information you provide us, including your first name, your last name, a valid email address (username), your mobile number and a password. You have the choice to fill in either your agent ID data or your office ID data or both. After completing our registration form, you will receive a welcome email.

It is a paid account and it is mandatory to be paid an annual subscription fee in order to have access to our services. Through this process, we will redirect you to a safe bank online environment according to your payment preference as to guarantee a safer and more efficient payment procedure. However, we are not responsible for any privacy practices or content of such other sites and expressly disclaim any liability for any loss or damage that may be caused by the use of such links.

When you send us emails or other communications, such as customer support inquiries, we maintain those communications and their contents so that we can resolve your inquiries or otherwise assist you. Certain visitors and users to Revitepro choose to interact with us in ways that require Revitepro to gather personally-identifying information. The amount and type of information that Revitepro gathers depends on the nature of the interaction. For example, we ask visitors who use our forums to provide a username and an email address. In each case, Revitepro collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with our website. Revitepro does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it prevents them from engaging in website-related activities. If you wish so, we may use the personal data you provide when signing up and using our platform to inform you by email about services that may be of interest, new features, promotional communications, newsletters and other announcements.

If not required by law, we will not obtain your consent before collecting your personal data from third parties. Instead, it will be deemed that you have previously given such consent to any third party from whom our platform receives such information.

All of the information that is collected on Revitepro will be handled in accordance with GDPR legislation.

User Content

When you use our Services, we process, store and transmit your User Content and information related to your User Content. We process and store such files and information in order to provide our Services, as described in our Terms of Service.

Third Party Account Information

If you use Third Party Services, you may provide us with your Third Party Services account information by filling out the office ID data (note that we don't store any passwords you use to access Third Party Services). We may transmit and may store such account information, only as needed to provide our Services, and only in accordance with the terms and policies of the Third Party Services.

Administrative access to your Revitepro website

Please be aware that Revitepro team members are also authorized in specific situations to access the administrative section of your Revitepro website when fulfilling customer service requests and tracking errors. This necessarily grants them the possibility to view all parts of your Revitepro website, including all password-protected areas. All members of our team are regularly trained in privacy and data protection sensibility and confidentiality. We make reasonable efforts to maintain your personal data, in accordance with the terms of this Privacy Policy and Terms of Service.

Sharing

Revitepro discloses potentially personally-identifying and personally-identifying information only to those of project administrators, employees and contractors that (i) need to know that information in order to process it on Revitepro's behalf or to provide services available through Revitepro, and (ii) that have agreed not to disclose it to others. Some of those employees and contractors are located outside of your home country; by using Revitepro, you consent to the transfer of such information to them. We do not share, disclose or sell your personal data to other companies, third party controllers, information centers, credit institutions or other third-party service providers, except as described in this Privacy Policy and the Terms of Service. Revitepro will not share, disclose, rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to project administrators, employees and contractors as described above, Revitepro discloses potentially personally-identifying and personally-identifying information only when required to do so by law, if you give permission to have your information shared, or when Revitepro believes in good faith that disclosure is reasonably necessary to protect the property or rights of Revitepro, third parties, or the public at large, or when the platform is used in a manner that violates the Terms of Service or for purposes other than those for which it was intended specifically or the terms of this Privacy Policy and/or Terms of Service allow and/or require such a disclosure.

Third party services

In order to perform, improve, promote and protect our Services, it may be necessary for us to employ the use of third party services. These third parties may access, process or store your information to perform tasks only for the purposes we've authorized, and we require them to provide at least the same level of protection for your information as described in this Privacy Policy.

Purposes

The personal information we process will be only used for the defined, explicit, and legitimate purposes explained to you and will not be further processed in a manner incompatible with those purposes. Moreover, we limit the collection to only that information that is appropriate, relevant and necessary for the purposes explained to you.

Period of maintenance

We keep personal data, the content of user's account and other information one (1) year after the completion of user's free trial period or user's annual subscription period or as long as it is necessary to answer any questions and solve problems arising from your relation therewith. However, if the user exercises his/her right of deletion, the one-year period of maintenance shall not apply in the present case and your account and its content will be immediately and permanently deleted from the Services.

When we no longer require your personal information, we will destroy, delete or anonymize the information without prior notice to you. We can delete information and content of your account without sending notice to you.

Website Visitors

Like most website operators, Revitepro collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Revitepro's purpose in collecting non-personally identifying information is to better understand how Revitepro's visitors use its website.

Revitepro also collects potentially personally-identifying information like Internet Protocol (IP) addresses. Revitepro does not use IP addresses to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.

End User Information

Your relationship with end users. You're solely responsible for complying with any laws and regulations that apply to your end users' information, including without limitation the posting of your own Privacy and Cookie Policy. We're not liable for your relationship with your end users, and we won't provide you with any legal advice regarding such matters.

Security

If you send us a request (for example via a support email), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Revitepro takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.

We use appropriate business systems and procedures to protect and safeguard the personal data you give us. We also use security procedures and technical and physical restrictions for accessing and using the personal data on our servers. Only authorized personnel are permitted to access personal data in the course of their work.

Our platform addresses the issue of protecting your anonymity and personal information very seriously. We protect your personal data and, in general, the information we receive about you, and we guarantee their confidentiality, integrity and availability using appropriate security measures, according to the most up-to-date and advanced technological methods. These measures include technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration or destruction.

To prevent unauthorized access and transmissions, promote data security, and encourage appropriate use of information, we and our service providers use a variety of tools (encryption technologies, passwords, physical and electronic security) to assist in the protection of your information. More specifically, our platform's security measures include SSL encryption 256bit, firewalls to protect against intruders and added protection with CDN Cloudflare against DDOS attacks. Your personal passwords are encrypted. However, "perfect security" does not exist on the internet or through data transmissions, so we make no guarantees. Third parties may unlawfully intercept or access transmissions or private communications and you should not expect that your personal information will remain private.

Your personal data can only be accessed by the employees authorized by Revitepro, and only when this is necessary, e.g. to handle your requests.

For your own safety, you should also treat all information provided on our platform as confidential and private and not disclose it to third parties. Where you have selected an access code that allows you to access some options of our platform, you are solely responsible for keeping this access code. If the access code is stolen or misused, it is your sole responsibility to notify us immediately. Additionally, it is your responsibility to limit access to your computer and browser by signing off after you have finished accessing your account.

We'll keep your personal data for as long as is necessary to enable you to use our services or to provide our services to you (including maintaining your Revitepro user account), to comply with applicable laws, resolve any disputes and otherwise to allow us to conduct our business, including to detect and prevent fraud and/or other illegal activities. All personal data we keep about you as a Revitepro customer is covered by this Privacy Policy.

Cookies

We use cookies on our website and when providing our services. For more information about how we use them, including an explanation of how you can opt out of certain types of cookies, please see our Cookie Policy.

Consent

We can receive personal information about you from various sources or by different methods. The way of consent may vary depending on each source or method.

We assume that by using our services and/or accessing thereto you have read the Terms of Service and the Privacy Policy. Moreover, by providing the information, whether personal or not, you declare it to be true and accurate and have explicitly given your consent to be disclosed and processed for the purposes stated, by clicking on the relevant checkbox "Accept", unless you update our platform that you explicitly no longer wish your information to be used. Your consent to this access/disclosure includes those cases where for the effective service provision, providers are likely to be established in the United States of America or other countries or regions outside the European Economic Area.

In the event that you transmit third party personal data, you are responsible for informing that party about the use of his or her data and for obtaining his or her explicit consent that such information is given for the purposes explained above. In any case, the Privacy Policy applies to any information gathered from a third party.

You can revoke your consent at any time by sending an email to [email protected], without prejudice to the legitimacy of the consent-based processing prior to its revocation. Your data is then deleted or blocked accordingly.

Access to Personal Data

To modify the personal information you have provided to us, simply log into the Services and update your profile or otherwise you can send us an e-mail to [email protected]. We may retain certain information as required by law or for necessary business purposes.

You are entitled to receive from us a confirmation of whether or not your personal data is being processed and, if so, you have the right to access your personal data, as well as:

1. the purposes of the processing;
2. the relevant categories of personal data, recipients or any types of recipients to whom personal data have been or will be disclosed;
3. where possible, the period during which personal data will be stored;
4. the existence of a right to request us to correct or delete personal data or to restrict the processing of personal data or the right to object to such processing;
5. the right to submit complaint to a supervisory authority;
6. when personal data are not collected by you, any available information about their origin;
7. the existence of automated decision-making, including profile making and important information about the philosophy followed, as well as the importance and predicted consequences of such processing for you.

You can ask us to provide to you a copy of your processed personal data. For additional copies that may be required, a fee of 20 euros is required.

Any request for access to information should be addressed to the person in charge of processing your personal data at [email protected]. We will respond within one (1) month.

Rights of Correction, Deletion, Limitation, Portability, Objection and Complaint Submission

We are committed to ensure that your personal data is kept confidential and to ensure that you exercise your rights of access, correction, deletion, restriction, portability and objection by sending an email to [email protected]. If necessary, we will ask you to provide us with a photocopy of your identity card, passport or other valid documentary evidence.

Right of correction

The user is entitled to require us without undue delay to correct inaccurate personal data. Having regard to the purposes of the processing, the user is entitled to require the completion of incomplete personal data, including among others through a supplementary statement.

Right of deletion

The user is entitled to ask us to delete personal data if:

1. the personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed,
2. the user has revoked the consent on which the processing is based and there is no other legal basis for the processing,
3. the user objects to the processing and there are no compelling legitimate grounds for the processing,
4. the personal data have been processed illegally,
5. data must be deleted so that the controller's legal obligation is respected, and
6. personal data has been collected in connection with the provision of services in the information society.

Requests for deletion of personal data are processed within one (1) month. In the event that personal data is disclosed, we, taking into account the available technology and implementation costs, shall take reasonable steps, including technical measures, to inform third parties processing such data that the platform's user has requested the deletion of any links to such data or copies or replications of personal data. Please note that there may be latency in deleting your personal information from our servers and backup storage, and we may retain your personal information in order to comply with the law, protect our rights, resolve disputes or enforce our agreements.

Right to restriction of processing

The user is entitled to obtain from us restriction of processing where one of the following applies: (a) the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data; (b) the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead; (c) the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims; (d) the data subject has objected to processing pursuant to Article 21(1) GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject. Where processing has been restricted, such personal data shall, with the exception of storage, only be processed with the data subject's consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. A data subject who has obtained restriction of processing shall be informed by the controller before the restriction of processing is lifted.

Right to data portability

The user is entitled to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and has the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where: (a) the processing is based on consent pursuant to point (a) of Article 6(1) GDPR or point (a) of Article 9(2) GDPR or on a contract pursuant to point (b) of Article 6(1) GDPR; and (b) the processing is carried out by automated means.

Right to object

The user is entitled to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.

You have the right to lodge a complaint with a supervisory authority, in particular in the member state of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the General Data Protection Regulation (EU) 2016/679 (GDPR).

Disclaimer on Third-Party Websites

Links to third-party websites

When you visit our site, you may be forwarded to third-party internet pages which are not under our control. These links are set up to make it easier for you to use the internet. Please be aware that we are not responsible for the privacy practices or content of such other sites and expressly disclaim any liability for any loss or damage that may be caused by the use of such links. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information.

Social media platforms and widgets

We also maintain presences on social media platforms including Facebook, Twitter and Instagram. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personal data.

Customer Obligations

By using our platform, you agree to use any information about any other user in a manner consistent with the "Terms of Service" and the "Privacy Policy".

The user of our platform guarantees that the provided information is correct and accurate and is committed to disclose any changes or modifications thereof. The user is the sole responsible for any loss or damage caused to our platform or to any third-party responsible for the platform as a result of incorrect, inaccurate or incomplete information in the login fields.

If you currently use a shared computer to access your Revitepro Admin area, we recommend clearing the browser cache when you log out.

Communications

We may periodically email you to inform you about changes in our Services, our Services offerings/discounts and important service-related announcements such as security and fraud notices. We'll also send you emails related to your transactions. These communications are considered part of the Services and you may not opt-out of them.

We may also send you at regular intervals marketing or promotional communications. Such messages are sent only if you subscribe to them and for as long as you wish. You can opt out of receiving subsequent marketing or promotional communications by clicking the link marked unsubscribe (or a similar phrasing) that's included in those communications.

We may use third-party service providers to assist us in managing and administering communications and emails sent to us through the website. Any personal information disclosed through such communications will be governed by such third-party vendor's privacy policy.

Changes to the Privacy Policy

We reserve the right to revise or modify this "Privacy Policy", the "Terms of Service" and other policies and agreements at any time and in any way.

We will notify you of such changes by posting the revised policies on its homepage and

1. will notify you through the Revitepro admin area, or
2. send you an email to the address you provided when creating your account.

It is your responsibility to read the "Terms" and the "Privacy Policy" at regular intervals, since the Terms and Privacy Policy in force at the time you use our platform are applicable.

Final Provisions

We respect and esteem the users of our platform and their privacy. Therefore, we want to hear from you, if you have any questions, comments or complaints about our privacy practices, or if you want to update, delete, or change any personal information we hold. You can contact us by emailing [email protected] or visit our Contact page.